Everything We Help With
Real support, in your home, at your pace. Every visit is an education — we don't just fix the problem, we make sure you understand it.
We Come to You
Every service we offer is delivered in-home, in Boulder County. No driving to a store, no waiting on hold, no confusing instructions to follow on your own. Just a friendly, knowledgeable technician sitting beside you, walking you through everything step by step.
Our goal isn't just to fix the problem in front of us — it's to leave you feeling more capable and confident every single time we visit.
One thing we don't cover: networking computers together (peer-to-peer or local network setup between devices). Everything else router and modem related — Wi-Fi connections, router settings, modem troubleshooting — is fair game.
Accessing Emergency Services
Your smartphone can call for help with your voice alone — even when the screen is locked. We make sure that feature is turned on, tested, and something you feel completely comfortable using.
- Verify Siri and Google Assistant are activated and configured for emergency use
- Test voice-activated emergency calls with the screen locked
- Walk through emergency call options on both iPhone and Android
- Review and demonstrate as many times as needed until you feel safe and confident
Cyber Safety & Fraud Prevention
Online scams targeting older adults are more sophisticated than ever. We teach you how to recognize them, protect your accounts, and stay safe — so you can use the internet with confidence, not fear. Visit our Resources section to see real examples of scam emails and texts we've collected.
- Verify antivirus protection is set up on all your devices
- Enable email and text spam filters
- Learn to recognize phishing emails, texts, and phone scams
- Fraud prevention and safe online habits
- Learn about VPNs and whether one is right for you
- Resources and guidance if you've been a victim of fraud or cybercrime
Technical Support
From a quick fix to a complex problem that takes a few visits to sort out — we're here for all of it. We help with TVs, phones, tablets, computers, and all the devices that connect them.
- Installing and maintaining TVs, cell phones, tablets, computers, and printers
- Keeping all devices updated
- TV and cell phone volume problems, including hearing aid connections to TVs
- Bluetooth connections and wireless device pairing
- Email setup and management
- Streaming services for movies, sports, music, and news
- Google Docs & Drive and Microsoft OneDrive
- Recovering from computer crashes and restoring documents and photos from backups
- Data recovery — we partner with OnTrack for serious data loss situations
Backups
Losing your photos, contacts, and documents is heartbreaking — and almost always preventable. We make sure everything important is backed up and that you understand how to keep it that way.
- Verify your iPhone or Android backup is enabled and has enough cloud storage space
- Learn about cloud backup options like Google Drive and Microsoft OneDrive for your computer
- Learn about removable hard drive options, including thumb drives
- Learn about in-app backup options for specific programs
Workspace Assessment & Adaptive Technology
Your workspace and your equipment should work for you — not against you. We assess your setup, evaluate upgrade options, and help you find tools designed for greater ease of use.
- Assess whether your Windows 10 computer can upgrade to Windows 11 (support for Windows 10 ended October 14, 2025)
- Evaluate adaptive mice, keyboards, and input devices for mobility and dexterity needs
- Ensure speakers, headphones, and monitors are working properly
- Explore equipment upgrades suited to your specific needs
Healthcare & Benefits Access
Technology has become essential for managing your health and accessing the benefits you've earned. We help you navigate telehealth, Medicare portals, prescription apps, and more — so nothing falls through the cracks.
- Setting up and using telehealth appointments
- Medicare and Medicaid online portals
- Prescription management apps
- MyChart and patient portal setup
- Social Security and benefits account access
- Connecting with local services and resources
Continuing Education
This is our most expansive offering. We take an in-depth look at all of our other services and go further — because the internet is one of the best tools available for staying curious, engaged, and connected to the world.
- Deep-dive into any of our other service areas at your own pace
- Explore the internet as a resource for learning, creativity, and staying engaged
- Combat feelings of isolation through meaningful online connection
- Build a safe, informed, and beneficial relationship with technology for the long term
Simple, Transparent Pricing
No hidden fees, no confusing packages. Just honest, in-home support at a fair rate.
Pricing details coming soon — contact us for current rates and availability.
Not Sure Where to Start?
That's completely okay. Give us a call or send a message and we'll figure out together what would help you most.